Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of jojyy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
S***a –
Nice suit. Very pleasant to the body. The fabric is like a dense gauze). Color. An interesting cut of sleeves. On my S-M size is just free, as I wanted.
N***a –
Good quality pajamas, the fabric is pleasant, comfortable) took the size L on its S so that it was like an oversize, the shorts from below turned. Most likely I will order more))
V***n –
Chic suit, the material is very pleasant to the body
5***r –
A chic cotton suit made of good muslin! came very quickly, for which Thank you very much. Already managed to walk the shirt as an independent element of the wardrobe) so you can safely take not as home clothes, but as a summer version of the suit. What is important-does not shine through, dense muslin! I took a larger size than my own, because I was worried about shrinkage when washing. Fortunately nothing sat, though I now have an oversize suit, but it does not spoil the pictures.
V***a –
In Lithuania for 9 days! Very soft suit and pleasant to the body. On the growth of 175 and parameters 92/64/96 took L, because I was used to that everything is small. This is the first order of clothes that you can safely take your size. In short, delight!
A***a –
Excellent pajamas, comfortable, pleasant material. On the parameters 80-64-92 took the size of L, sat down as I wanted-freely
S***a –
Suit Super!!! I took straight free XL. So that the shorts were free. The shirt is certainly huge, but you can tie. On vacation go hot weather cool. The fabric breathes, looks like a dense gauze
E***e –
Great quality suits and material, had a small thread, but they just the fabric, can be removed for 2 minutes. Very nice body, immediately took 2 color, size more, to make it available. Think you can shirt wear separately, even in the summer is universal and convenient. Ironed will look even better. Worried that may look like pajamas, but like отливные suits for summer, tell your friends more even
E***a –
Took XL at 46, sat down freely, after washing a little village.
V***n –
Delivery before 11 days! Enjoyed. Wear S, L ordered to was oversayz.
A***a –
Excellent material, pajamas of the village are great. I ordered the size L. It came to Peter in 14 days.
D***v –
Very beautiful set. On my size S, have L ordered, lest it bit oversize fails. Fits super.
Customer –
Great price and quality. I’m 1m75, 67kg en took a size L. Fits fine, i guess a M would fit either.
Customer –
At its 42 size ordered L to sit like an oversize. The material is pleasant to the body. The only negative: on the collar of the shirt is a black spot that does not remove.
Customer –
The suit is very good, the fabric is pleasant. But I came in the spots from the pen. Opened the dispute, returned some money. Thank you for your honesty
A***a –
Nice suit. Already my fourth purchase from the store. I like everything very much. This suit can be worn in the heat in the summer. Shorts with pockets. The shirt is bulky. But the fabric is so pleasant. Muslin is very soft and fluffy. It feels like it’s naked. Very happy.
N***a –
Thank you!
L***y –
Everything matches. Material-muslin, looks great. At its M-L ordered XL-everything came up.
E***a –
The costume is cool, the color is generally love for height 173 and 88-70-94 it was possible to take the maximum size, so that it was as in the store’s photo’s photo I took it for the summer even for the street, the fabric is loose, but I’m holding muslin for the first time in my hands, maybe it is, and it shines a little thanks it came quickly!
S***a –
The size is good, even on the stomach does not press and the length is normal. It’s good that there are no decorated shoulders. The color is slightly warmer than in the photo, neither in watermelon, but in Peach
A***a –
Delivery is fast, in 13 days. Pajamas are cool, looks like a suit. It will be possible to wear it on the street in the summer.
N***a –
Supper suit! I liked it very much. On the size of 48-50ros, took XL, the shirt is loose slightly, and the shorts are not particularly. On size 46, I think it will sit perfectly. The color is gently lilac! For the summer is excellent, and the house is supper!
O***h –
The parameters of 94-70-90 fit L. My height 174, svobodnenko villages.
K***o –
At its M, ordered the size L, wanted more freely, the quality of the top, took as pajamas for the House)
A***a –
I order the second pajamas already here, only another color. Ordered XL, for height 158, 61 kg. I take the size of L. It is different from the size L only with a free rubber band on the shorts, for the house it is very convenient, nothing flies. Very satisfied with the quality.
E***o –
The most favorite pajamas. three colors for me. Figure 88 72 94. came quickly.
K***i –
She is very cool) I’m happy)
8***r –
Oochen cool suit, soft, pleasant to the body. On the OB 104 shorts sat perfectly
S***K –
Ready to Wear both day and night without removing. Well, a very pleasant thing to the body. I usually wear M, I ordered L. Sits freely, as she wanted. I will order a second other color.
K***a –
Cool suit
I***a –
Good quality suit. It will wear out. My height 161, weight 48 suit sat well enough.
E***a –
Insanely pleasant and comfortable pajamas in deep sea wave color, made of muslin cotton, on shorts there are pockets, a shirt on buttons, a shirt can be worn. Tandem with trousers, I think this is a universal option, for parameters 82-59-90 and height 168 size M sat well, before the Novosibirsk region the parcel came for two weeks,.
Customer –
In general, pajamas are cool, threads do not stick out anywhere. But the store sent another color (((((very upset (((instead of light green sent dark green (slightly distorted color in the photo)! And the color itself is slightly dusty, not as Emerald as the seller. And in the evening it looks like graphite. I’ll open a dispute. My parameters are 82-67-89, height 164 (I usually wear 44), I ordered L. Everything came up! I recommend the product, but with the color is more accurate)
Y***a –
Nice suit. Ordered in the wrong color, wrote to the store, and he kindly replaced.
L***o –
Good, quality suit!
A***a –
The suit is cool, on the hips 98 size L came up perfectly. The quality is excellent. Threads do not stick out. The color is beautiful. I came in a month. The material is good, for summer just
Customer –
Beautiful color! Take size L usually wear M, turns oversayz, very convenient! Fabric soft, genuine! Sewn rovnenko and beautiful! Recommend
1***r –
Great kit! Quality is super. Like in the picture. On my size 44-46 and height 157 looks like an oversize. I came quickly. Recommend!
Y***k –
Suit fabric муслим, very light but not light! Super quality! Before shipping 2 weeks. We are in showrooms sell 2500₽
M***A –
Pajamas fire plan summer wear and home) beautiful color, the size S/M L took to freely there. Came quickly-2 weeks. Recommend
K***o –
The goods are just wow! Color as in the photo, very nice fabric, what is the type of cotton and viscose. I bought for the house, but I think I’ll take a couple more sets in other colors for the summer) on my parameters 87-74-98, the growth of 172 took the biggest and Nothing hangs and does not press
7***r –
Excellent suit, soft comfortable, without jambs took XL for oversea, everyone is happy. There is an unpleasant smell, I hope after washing will leave. On me size XL 99/98/106
A***a –
Suit above all praise! -Light, high quality, well made. The summer fire! I took it as a home, but think that will drive and the близлижащие in type for some bread)) took the biggest, because she wanted an over. The Russian 44 bottom and 46 top sat up very loose, in a suit and 50 fit without problems. But it’s like, shortened shorts and will happy)
4***r –
Size XL parameters 96/86/96-oversayz. Just sat after washing. Quality is pretty. Recommend
Customer –
I really liked this home suit, I’m happy with the order)
E***a –
The costume corresponds to the description, on the Russian 42 took M, on the growth of 165. Purple color does not shine through, the shirt is oversize, the shorts sat down in size, the elastic band is tight enough, the color is slightly paler than in the photo
Y***a –
Nice nice suit. Fast shipping. On S took L, OG 90, OT 61, OB 98. I was afraid that there would be very large shorts at the waist, but no. It’s nice, they do not pull anywhere, they sat well in the hips
Customer –
Chic pajamas, very soft, gentle. At its 46-48 took L, sits perfectly
4***r –
At 42 r-r took L, excellent. Thread torcha, but not scary)
N***a –
Cool pajamas, ordered to walk around the house. But I liked her so much that I decided to walk in her in the summer with the child. On the dew 48-50 is free. Very pleasant and soft to the touch
K***a –
Very good fabric. Muslin. Pleasant to the body. Good quality of the seam, pearl buttons. But! Shorts are much smaller than a shirt. The shirt is just huge and looks cool, and the shorts are very short
C***a –
Pajamas-Super! Very good quality, beautiful color and natural, pleasant to the body fabric. I’m thinking of ordering a second one. Usually I Wear S, thanks to the reviews I ordered M, the village as it should-not tight, but not garlic freely. My parameters are 84-66-92, height 168.
O***v –
Cool suit, the color is bright, the smell is not on the parameters og100 from86 about 110 ordered XL shirt looks good, shorts would be larger, but also good. The parcel came very quickly 2 weeks before St. Petersburg.
P***a –
I liked the suit very much. There is a little thread, but they are not substantial, painless for the costume itself are cut off and everything. There was a smell, after washing left. The suit itself did not sit down after washing (the last photo). Color as in the picture. Packed well, it came quickly, the track was tracked. My parameters are OG 82, OT 60, OB 94, height 155. The village is free and the shorts are not very short, as wanted. The elastic band in the waist has a nice stock. On the sleeves are cuts, I definitely recommend to buy.
P***S –
Good pajamas, take a larger size to sit like a model. I took L on my S, the shirt looks like a model, the shorts sit well, freely, but you can even more, the elastic band tightly at the waist holds (waist 70 70 70 Quality is good, its price justifies. The seams are even, the threads do not stick out.
T***t –
Came in three weeks. The material is pleasant, the buttons are sewn so-so, the sticking threads are available. I took the size s. The shirt is very loose, not tight. Shorts with pockets. On my parameters came up perfectly. For low girls will not be too short. I like long shorts.
R***r –
Very soft pajamas. When receiving foreign smells, there were no. After washing, I did not sit down. With the store did not communicate, sent quickly. Ordered 13.11, in the city there was a parcel 04.12
N***o –
glad I ordered size XL (usually I wear M) as I got exactly the look and fit I wanted. not tight, just perfect! and as everyone else said here the fabric is all natural and airy.
I***i –
Oooochen pleasant to the body material, gentle, soft, cozy. I took it like pajamas, already steal doubts towards the beach/walk hot in the summer)) I ordered M, on the parameters 87 / 69/ 89 / 158 cm I sat down. Perhaps S, would sit more on the figure. Sent the parcel on the day of payment!!
I***x –
Set Super! And the price is fire. Qualitatively. Color matches. But the size, as for me, is small. I ordered XL and it was correct, in my life I had 44 , XL sat perfectly, as I wanted freely. Delivery to Khabarovsk 2,5 weeks
D***a –
On height 170, parameters 84/63/95 (weight 55) ordered the size m. I sat down as it should, after washing, pajamas did not lose shape (washed at 30 degrees). Slightly not correctly indicated measurements in the store’s table, in fact, pajamas are smaller than the declared for a few centimeters.
S***a –
The color is dark turquoise, not the same as in the picture, for this I underestimate, and so a good suit, at 42 r-r norm. Price is overpriced
F***f –
The quality is just super, you can both pajamas, and on the way out, I’m very davolno, the size is indicated correctly))
I***i –
I liked the suit. Light, summer, sits comfortably. She took to wear in pregnancy and after. The elastic does not press, I’m comfortable now for 7 m month. After delivery will be like an oversize sit, which is what I want. Steam the suit and there will be a hood. I took it to a raise in Bucks for 1200 with coupons.
I***o –
Excellent! Came a parcel in a paste in 12 days. The size of the villages is ideal. Thank you girls for the feedback. On my 90/72/98 took L. My husband just said sexy. The store is just a spirit, responsive 5 + to travel to a hot country is ready!
Customer –
Took 8th Largo כשאני measure סמול וזו was decision rare, trouser leg sitting perfect, shirt אוברסייז beautiful כזו, quality fabric excellent equal all weighed!
R***r –
Girth of the hips 96, L sat in the skirt, the fabric is really HB (gauze) in 2 layers, soft, pleasant to the body, natural. Qualitatively sewed.